Mobilise

Empowering unpaid carers through digital support

1

Core Idea Discovery

2

User Stories / Journey Mapping

3

Graphic Interface

4

MVP Build

Mobilise
  • COUNTRY United Kingdom
  • INDUSTRY Mental Health / Social Care
  • PEOPLE INVOLVED 7

The Problem

Across the UK and EU, millions of unpaid caregivers support family members every day—often without recognition, resources, or community. Many feel isolated, stressed, and unsupported, which directly impacts their well-being.

 

Mobilise, a UK-based organization founded to change this, saw the opportunity to build a platform that:
➔ Connects carers with each other
➔ Provides easy access to resources
➔ Collects data to improve care strategies nationwide

 

The challenge: deliver a digital-first MVP quickly, simple enough for all users, yet powerful enough to support a large and growing community.

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Feedback from the client

Client feedback speaks louder than any case study

Joe Legate
ASPER BROTHERS worked collaboratively with us throughout our project. The process was really well structured for both non-technical and technical staff and kept us up to date on project progression. It was great to access this much expertise and experience in one place in such a simple way.

The Solution

We built the Mobilise MVP in just 5 weeks, applying our 4-Step MVP Framework to create a platform that directly addressed the biggest challenge unpaid carers face: isolation.

 

The focus was on connection and accessibility. Carers needed a space where they could talk to each other, find resources, and share their experiences without technical barriers. By pairing a lightweight, scalable architecture with an intentionally minimal design, we ensured anyone—regardless of digital skill—could join and benefit from the community immediately.

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Key Features

Community Forums
➔ Carers connect with peers, share advice, and build support networks

 

Resource Library
➔ Centralized hub of guides, articles, and tools tailored for carers

 

Surveys & Data Collection
➔ Gathers feedback to shape better support services and inform care policy

 

User Profiles & Admin Panel
➔ Enables personalization and efficient content management
➔ Built for iterative expansion as the community grows

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Impact

Mobilise’s MVP made an immediate difference in the lives of unpaid carers:

 

Reduced isolation – thousands of carers connected across the UK
Centralized resources – practical tools and advice in one place
Faster response to needs – real-time data shaping Mobilise’s strategies
Strong adoption – praised for simplicity, accessibility, and usability

 

By launching in just 5 weeks, Mobilise proved that digital-first solutions can transform how carers access support. Today, Mobilise continues to grow, reaching a community of 60,000+ unpaid carers with online tools, one-to-one coaching, and community-led resources.

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Mike Jackowski
Paul Jackowski

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