Med Sales Hub
Trusted rep visits, without the hallway chaos
core workflows in MVP (office events, rep booking, queue assignment, chat)
primary user roles (doctors’ offices, medical sales reps)
flat-fee subscription model (Stripe)
visits scheduled with explicit office approval
- COUNTRY United States
- INDUSTRY Healthcare / HealthTech
- PEOPLE INVOLVED 3
The Problem
Doctors’ offices are constantly interrupted by unannounced rep visits, forcing staff to juggle schedules, manage excess lunches, and act as gatekeepers instead of focusing on patient flow. At the same time, reps rely on a slow, outdated, and expensive system where access is unpredictable and communication is fragmented.
Both sides want the same outcome: a clear, fair, and repeatable way to schedule access without daily disruption.
The Solution
We scoped a lean MVP that delivers immediate structure without overbuilding.
The core idea is simple:
➔ Offices create visit events with defined slots and expectations
➔ Reps join the office’s universe and request access through a queue
➔ An admin assigns reps from a clear queue view for each event
➔ Reps confirm or decline, and everyone stays in sync through notifications and chat
Key Features
Doctors’ Office Scheduling
➔ Create events with date, time, rep arrival time, and food preferences
➔ Copy an event across weekdays for the current month to reduce admin work
➔ Office dashboard with an in-app calendar view of upcoming rep visits
➔ Automated email notifications when events are created, confirmed, declined, or canceled
Queue and Access Control
➔ Manual queue management view showing reps connected to each office
➔ Visibility into recent hosting to support fair rotation
➔ Admin can assign, reassign, and manage reps per event
➔ Account approval to keep the network vetted and reduce noise
Rep Experience and Territory Network
➔ Rep dashboard with personal calendar of booked events
➔ Rep profiles including specialty, zip codes, and contact info
➔ Rep directory so territories can see who else is active in the same universe
➔ Cancel a booked event up to 24 hours before hosting
Messaging That Matches Real Life
➔ 1:1 chat between offices and reps for quick coordination
➔ Rep-to-rep messaging inside a territory universe
➔ Small group chat for scenarios like office plus multiple reps
➔ Ability for offices to block reps when needed
Impact
This MVP turns a chaotic, interrupt-driven process into a predictable workflow.
For doctors’ offices ➔ Fewer interruptions, clearer control over when reps can visit, and less front-desk stress
For reps ➔ A fair path to access, fewer wasted drop-ins, simpler coordination, and a lower-friction experience than the current standard
Let’s build your MVP together
We’ll guide you through planning, building, and launching your product—reach out today.