Exide
Streamlining Vehicle Battery Selection
Core Idea Discovery
User Stories/Journey Mapping
Graphic Interface
MVP Build

- COUNTRY Sweden
- INDUSTRY Automotive
- PEOPLE INVOLVED 4
Core Idea Discovery
Exide, a global leader in stored electrical energy solutions, produces batteries for various vehicle types and serves customers worldwide. Their product development team sought to enhance their existing hardware—the EBT Tester—with a digital companion to streamline the battery selection and recommendation process.
The goal was to reduce the complexity and time required for mechanics and vehicle owners to find the correct battery replacement.
User Stories & Journey
We identified the key pain points mechanics and vehicle owners faced when selecting the right battery. The process often involved manual data entry, uncertainty in recommendations, and delays in obtaining relevant information.
To address these challenges, we mapped out a streamlined user journey:
- Enter client data – The mechanic starts by inputting the customer’s vehicle details.
- Input battery test results – Data from the EBTP Tester is scanned via QR code or entered manually.
- Retrieve vehicle information – The license plate or vehicle model is input to fetch relevant battery data.
- Select recommended battery – The system suggests batteries based on external API data and Exide’s product catalog.
- Send report – A detailed battery recommendation report is generated and sent to the vehicle owner.
UI Design
Our design approach was mobile-first, ensuring usability in repair shop environments where mechanics require quick, clear interactions. The key UI elements included:
- A clean and readable registration screen for fast data entry
- A user-friendly interface with intuitive navigation
- Seamless integration of QR code scanning and license plate recognition
- A visually structured battery recommendation screen for easy decision-making
Feedback from the client
We believe that cooperation can be effective and can be a great adventure of realizing common goals.
MVP Build
We developed the solution as a Progressive Web Application (PWA) to ensure accessibility across multiple devices and platforms. The MVP incorporated:
- Integration with Exide’s EBT Tester to automatically pull battery test data
- External API connectivity for retrieving accurate battery recommendations
- Offline functionality to ensure usability in varying conditions
The application’s backend was designed for performance and scalability, allowing Exide to expand its features as needed.
Outcome
The Exide battery selection app significantly simplified the process for mechanics and vehicle owners. Key results included:
- Enhanced efficiency – Mechanics could now select the correct battery in just a few steps.
- Improved user satisfaction – The intuitive design and automation reduced frustration and errors.
- Positive industry reception – Repair shops widely adopted the solution, integrating it into their daily workflow.
- Valuable customer insights – Feedback highlighted the app’s ability to educate vehicle owners on their battery options.
By focusing on usability, automation, and seamless hardware integration, we transformed a complex task into a smooth, digital-first experience that benefits both Exide and its customers.
Tools and technologies
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